Signaling System 7, inherent in your network, provides accurate and "real-time" information based on "in-progress" detection that can be used to prevent fraud before it costs. You will learn how the most advanced carriers are solving a challenge that will not go away.

When carriers discuss fraud, they are really talking about fraud losses that directly impact the carriers' bottom line of profitability. What tools do carriers have to solve these issues before fraud costs? In reality there are many tools, but they are limited in preventing fraud before it costs. Usually they try to minimize loss and detect it before too much financial damage is done. This is due to the source of data. Carriers have traditionally used switch-generated CDRs to detect potentially fraudulent activities. Meaning the call has completed in its entirety before the CDR is sent to the Fraud Management System and the alert is generated. In many cases this can take as little as 15 minutes after the call is completed and can be as long as a few days.

Real-Time network data achieved through probe-based CDR generators provide carriers the ability to detect, and hence prevent, fraud from occurring at the time the call is being set-up or while it is in-progress, meaning, in real-time, carriers can be alerted to potentially fraudulent activity.

The benefit is carriers do not have to wait for a 12-hour call (let's say to Pakistan, Columbia, or New York) to be completed. The switch generates a CDR, buffers it, mediates it, and then eventually sends it to a Fraud Management environment before they know fraud may be occurring.

Other examples include credit card and calling abuse where numerous calls are placed without the owners' knowledge and including geographically impossible scenarios or in simultaneous mass calling events. How do carriers protect themselves from losing revenue, and most important, how long does it take to quit losing dollars? Using SS7 CDRs they would know about it immediately and can solve and/or prevent revenue loss. The same cannot be said from switch-generated CDRs.

Within the US marketplace, international and moving into the future regarding VOIP, internal carrier fraud, as well as carrier-to-carrier fraud, can also be detected using CDRs generated from network probe- based CDRs. Switches can be manipulated. Phone numbers can be spoofed. The network SS7 CDR contains tremendously more information than switch-generated CDRs and these issues are solvable before it costs with SS7 CDRs.

Sam Galler
Vice President of Sales & Marketing (Right)

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