Tekno Telecom - Products

Maximum profitability and quality of service are achieved through a comprehensive suite of advanced hardware and software applications composing NetQuest. It non-intrusively monitors wireline, wireless and next-generation telephony (SS7, IP and ATM) signaling networks to generate revenue-enhancing knowledge through total network analysis. NetQuest, a network management system, processes and correlates the data directly from the telephony networks to deliver extremely accurate reports, call detail records (CDRs), transaction detail records (TDRs), and network status information all in a “Real-Time” environment. NetQuest’s applications make the information easily accessible to multiple internal departments within a carrier (operations, billing, engineering, revenue assurance, planning, fraud, marketing, etc.) for maximum benefit. NetQuest provides carriers with the knowledge of what is occurring within their own networks and how it affects their customers, vendors and inter-connected carriers.

NetQuest offers a converged revenue assurance and quantitative analysis approach to network management that provides an immediate return on investment and dramatically enhances a carrier’s bottom line. Our customers have stated that the return on investment averages less than three months and continues to pay for itself many times over. Carriers that are focused on revenue and profitability maximization need to investigate “NetQuest.”

Carriers’ have traditionally relied on switches (including AMA records) and other network elements and tools as their information and billing sources. Unfortunately, these information sources are not accurate enough and do not provide the “richness of data” that telephony network based (directly monitored SS7, IP, ATM) call detail records (CDRs) and transaction detail records (TDRs) provide. There also has not been a synergistic, cohesive and unified approach to network management of the different topologies within hybrid/converged (SS7, IP, ATM) networks. Fundamentally, carriers have not had true network knowledge and this is being compounded with the advent of the hybrid/converged networks. In the past carriers have had to use inaccurate data, scientific guesses, third party consultants, and costly human resources to resolve issues and provide data for expensive capital and billing decisions. These issues include billing verification, inter-carrier billing, problem isolation, capacity management, network optimization, business intelligence, marketing, and fraud, etc. Issues which exist throughout the networks lifecycle are implementation, commissioning, and production. Resultants in revenue leakages, unrealized profitability, poor network performance, dissatisfied customers, and incorrect business decision occur even more so with the new technologies.

Tekno Telecom’s NetQuest is at the forefront of “patented” accurate and scalable solutions for the wireline, wireless and next-generation carriers’ networks. These solutions provide a synergistic, cohesive and unified approach to provide total network management with automated analysis. The easy-to-use interfaces make valuable information readily available to multiple internal departments within a carrier. Accuracy is the key design ingredient to the correlation of the SS7 messages, IP packets, ATM Cells into CDRs and TDRs, which can be processed by NetQuest’s centralized server applications and 3rd party applications into intelligent and profitable knowledge. Ultimately, NetQuest addresses the need for a single and multi-topology network management system that delivers "accurate" solutions for network optimization, business intelligence, problem isolation, inter-carrier billing, billing, revenue assurance and profitability maximization.

	Synergistic SS7, IP, ATM Network Management System Approach
	Unique Patented Solutions
	Accurate Billing Source
	Detailed Inter-Carrier Billing/Validation
	AMA Verification (SS7 vs. AMA/BAF)
	Actual Billing Source
	Quality of Service Measurements
	”Real-Time” Fraud Feed
	Total Network Surveillance
	Flexible OSS Integration

	Comprehensive Revenue Assurance
	Automated Troubleshooting
	Advanced Protocol Analysis
	"Real Data" Traffic Engineering
	Interpretive Data Mining
	Complete Capacity/Traffic Engineering Management
	Multi-User Environment
	Data Obtained Directly From Network (SS7/IP/ATM)
	Incredible Scalability
	Integrated Domestic and International Design

Tekno Telecom’s NetQuest orchestrates Net(s)CCS and NetAnalyzer, the front-end component utilizing patented hardware and software, which non-intrusively connects to multiple high-speed ATM, SS7 and Ethernet links to decode and correlate ATM cells, SS7 MSUs, IP packets, etc. This decoded and correlated information is then processed into filterable and formatable call detail records (CDRs) and transaction detail records (TDRs) with 100% accuracy in "Real-Time." Simultaneously, the Net(s)CCS and NetAnalyzer deliver statistical reports, the CDRs/TDRs and utilization information to NetQuest’s downstream centralized server applications (NetScope, NetInsight, NetAlert and NetViewPoint), as well as 3rd party (Billing Systems, Fraud Management Systems, etc.) and host systems. The centralized servers collect the processed data from single or multiple Net(s)CCS's and NetAnalyzers and analyze the information with canned and user-defined reports to present this information to multiple internal departments within a carrier with security clearance.

NetQuest provides carriers with total network analysis and the resultant knowledge of what is occurring within their own networks and how it affects their customers, vendors and inter-connected carriers. It is uniquely designed to process the data directly from SS7, IP and ATM telephony networks with a unified and accurate network management approach. This knowledge is easily attainable by carriers with NetQuest to make accurate, informed decisions that will enhance revenue, profitability and overall customer satisfaction. Contact Tekno Telecom to see what NetQuest can do for you.