The NetQuest Advantage

NetViewPoint is a centralized “Oracle RDBMS” server application which automatically collects SS7, IP, and ATM CDRs from multiple Net(s)CCS’s and NetAnalyzers. Provides wireline, wireless, and next-generation carriers massive data mining capabilities for comprehensive and automated network management reports. Processes valuable daily, weekly, and monthly analysis of CDRs into a host of canned and custom reports.

Dramatic Return on Investment

NetViewPoint combined with Net(s)CCS and NetAnalyzer by itself provides the ability to have an ROI in excess of 300% within just one year. Carriers will have quantifiable data that can be used to solve inter-carrier billing disputes, actual billing, network optimization, troubleshooting, fraud analysis, etc. Revenue realization, increased customer satisfaction and business intelligence positions carriers to realize profits that could not otherwise be achieved.

The Problem

Carriers have traditionally relied on switches (including AMA records) and other network elements as their billing and information sources. Unfortunately these information sources are not accurate enough and do not provide the richness of data that network-based CDRs (SS7, IP, ATM) provide. Until now, carriers have not had true network knowledge and have been performing scientific guesswork. In many cases carriers rely on other carriers for inter-carrier billing, problem isolation, capacity management, network optimization, and business intelligence, etc. Revenue leakages, unrealized profitability, dissatisfied customers, and incorrect business decisions are the result.

The Solution

Network based CDRs (SS7, IP, and ATM) contain a tremendous amount of information, and NetViewPoint processes this information accurately in an industry standard Oracle RDBMS with canned and custom report capabilities. Multi-user in nature, it allows for numerous departments to take advantage of this valuable information simultaneously. Carriers now have access to valuable information that is beyond what switches, network elements, and protocol analyzers can provide for total network call knowledge.

Key Benefits

Extreme Accuracy Switch Independent Viable Billing Source Data Integrity Features Message Counts Minutes of Use Studies Detailed Trunk Reports

Quality of Service Reports Automated Troubleshooting Advanced Protocol Analysis "Real-Data" Traffic/Capacity Engineering Multi-User Marketing Studies Business Intelligence

The Process

Tekno Telecom’s non-intrusive monitoring devices, Net(s)CCS and NetAnalyzer, decode SS7, IP, and ATM and correlates the protocol messages into CDRs with 99.999% accuracy. Tekno Telecom’s NetViewPoint centralized server application collects the CDRs from multiple Net(s)CCS's and NetAnalyzers and generates canned and custom reports on an hourly, daily, weekly and monthly basis with tremendously data-mining flexibility.

Conclusion

Revenue and profit maximization are the keys to success. NetViewPoint’s incredible network call analysis capability with accurate quantifiable information will insure profitable revenue gains with definitive analysis. Wireline, wireless, and next-generation telephony carriers will benefit from the answers that Tekno Telecom’s NetViewPoint solutions will provide.