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Fraud

The NetQuest Advantage

“Fraud Prevention” is key to stopping revenue leakage. Normally detection occurs after the fraudulent activity has occurred and the damage is evident. At best, maybe a carrier can stop it from occurring again once it has been detected.

“Fraud Prevention” is accomplished by generating partial CDRs, while the call is being set up or is “in progress” directly from the network itself and not the switches. Tekno Telecom’s NetQuest solutions provide this patented "ZIP record" feature. Once the call is started, based on user-definable rules, partial “in-progress” CDRs are transmitted to a 3rd party fraud management solution for case level management.

NetQuest’s ability to monitor and act on every call and transaction in “real-time” provides carriers the ability to stop fraud before the damage becomes expensive.

Dramatic Return on Investment

Revenue leakage is considered a multi-billion dollar problem on a worldwide basis. Stopping fraud immediately positively affects the carrier’s bottom line. Maximum profitability will be attained if the right tools are used.

The Problem

How much fraud exists in your network? How much does fraud cost? When fraud is detected, is it too late? Can your current system handle the different types of fraud? The fraudsters are organized and know how carriers work. They are constantly figuring out ways to steal. Beyond simple AMA CDR analysis there are other types of fraud (internal, bypass, etc.). Are you prepared?

The Solution

Tekno Telecom’s NetQuest’s Fraud solution is like having a fraud expert monitor every call and transaction in “Real-Time.” When a call or transaction is potentially fraudulent, NetQuest automatically flags and sends the fraudulent information to the Fraud Management Solution (FMS) where the calls are immediately stopped before they cause monetary loss.

Tekno Telecom’s Fraud Management Solution is ideal for:

"Real Time"

Calling Cards

International Calls

Credit Cards

International Cards

Black Lists

White Lists

PBX Fraud

Hackers

No Answer Supervision Fraud

Internal Fraud

Bypass

Call Back

Prison Calls

Pay Phones

Hotel Calls

Etc.

Note that Tekno Telecom can also monitor and generate CDRs from analog networks:

-MF       -DTMF       -R1       -R2       Etc.

Key Benefits

Stop Fraud Before It Costs

Analyze All Calls and Transactions

Easy-to-Use

Direct Network Collection

Not Reliant on Switches and Their Expensive Software

Patented Solution

Advanced "Real-Time" Processing

In-Progress Prevention

Flexible Solutions

Integrate with 3rd Party Fraud Management Solutions

The Process

Tekno Telecom’s SS7, IP and ATM non-intrusive monitoring devices [Net(s)CCS and NetAnalyzer] decode and count every MSU and packet. The devices then correlate the protocol messages into CDRs and TDRs and transmits them and statistical reports to Tekno Telecom's centralized server applications (NetAlert, NetScope and NetViewPoint), as well as 3rd party and host Fraud Management Systems.

Once identified as fraud, calls can then be stopped or preventive action taken.

Conclusion

Revenue and profit maximization is the key to success. Prevent fraud from siphoning your telephony profits. Whether the telephony network is wireline, wireless or next-generation, Tekno Telecom’s NetQuest Fraud Solutions provide you the tools to stop revenue leakage before any monetary loss.