Tekno Telecom’s NetQuest Network Management System provides protocol analysis data directly from the
network (SS7, SIGTRAN, VOIP, LTE and IMS). Unlike most protocol analyzers, the NetQuest System provides correlated
decodes for "complete" analysis. The issue truly is what happened to the call or the transaction
and the MSU or packet is a
subset of that. NetQuest also assigns a classification to the call or transaction for a "complete" analysis
of a patented disposition that tells the user why and where the call or transaction failed. The disposition is like
an SS7, ATM and IP expert who is infinetly working 24x7x365 and analyzing all calls and transactions with an
extreme level of intelligence to pinpoint those that failed.
“Keeping customers” from churn is of tremendous value, as is managing your resources in the most
efficient manner. By quickly and easily providing answers to network and suscriber problems, carriers can
attain the maximum effectiveness from their switching resources thereby saving money.
Carriers have complex problems of vendor, inter-carrier and customer network interoperability and
performance issues, as well as network anomalies. What can they do to solve these issues? Many times
they have to rely on others (vendors and other carriers) who may not have their best interest in mind
and do not tell the whole story. Carriers need a window into what is happening in their networks to
definitively answer these issues. They need the ability to take the 1’s and 0’s that are transversing
their network and turn them into an English language equivalent of the binary stream.
Finger pointing and scientific guesses are the norm without protocol analysis. Resolution of problems
can take an inordinate amount of time, high levels of expertise, and may cause tremendous pain both to
the carrier and your customers. Since the messages can transverse the network along different paths,
correlation of these paths becomes imperative to perform an "entire" call analysis (CDRs/TDRs), which tells
the whole story.
NetQuest provides the window into the network to tell carriers what is going on and provide English
language decodes. By decoding the MSUs and packets carriers can now easily analyze
what is occurring and take quantitative steps to solve deteriarating issues. The NetQuest System actually
goes one step farther and not only decodes the MSUs and packets, but also correlates them into
call and transaction data blocks (records) to tell the whole story. Using Tekno Telecom’s patented
techniques NetQuest meticulously and automatically analyzes the calls with intelligent algorithms
that tell you (the carrier), why and where the call or transaction failed (dispositions). "Correlation" and
"Dispositions" significantly reduce the amount of costly expertise carriers need to have on staff to effectively
solve network problems.
English Language Decodes
Decode ISUP, TCAP, AIN, IS-41, TUP, ANSI, ITU, GSM*, INAP*, SNM/LSSU, IP, SMPP, Sigtran, SIP, etc.
Automated Correlation into Fully Decoded Call and Transaction Detail Record
Trace “All” Calls and Transactions
Trace “All” Failed Calls and Transactions”
Proactive Problem Solving
Tekno Telecom’s SS7, IP and ATM non-intrusive monitoring devices [Net(s)CCS and NetAnalyzer] decode
and count every MSU and packet. The devices then correlate the protocol messages in "real-time" into CDRs and TDRs
and assigns them patented dispositions. Filtered and fully decoded Equipment Blockage and Failure packets, MSUs, CDRs, and TDRs are
then transmitted to Tekno Telecom's centralized server RDBMS applications (NetScope and NetViewPoint),
as well as 3rd party and host systems for carrier review and analysis.
Tekno Telecom’s NetQuest Protocol Analyzer Solutions provide valuable patented insight into a carrier's
networks that will allow carriers to quickly solve and communicate problems in an expedient definitive manner.
No other system in the world allows for the proactiveness that NetQuest offers. Save time,
money, and headaches for your entire staff and customers. NetQuest will provide the answers like no
other system in the world.