Full network quality of service (QOS) knowledge is attained using patented NetQuest "Disposition" technology. Every
call and transaction and the telephony network are analyzed automatically. The NetQuest system
correlates 100% of the messages (MSUs) into SS7 call and transaction records with 100% accuracy.
Each call and transaction is then analyzed and classified as if an SS7 expert was looking at
every call. Once the calls are classified into a described success or failure, canned and custom
reports can be generated on any criteria including (switches, customers, carriers, types of
service, vendors, time, countries, etc.). Carriers will gain insight into knowing exactly the
completion rates by any set of criteria and learn how efficiently their telephony network is
running, where issues are, and knowing what kind of quality of service they are giving and
Knowing the quality of service to other carriers, manufacturers, customers and of your own network
provides you with the knowledge of how to make decisions that will affect your performance and company's bottom
line. With NetQuest, intelligent informed decisions can be made that provide a dramatic return on
investment and most importantly keep expensive mistakes from occurring.
How many calls failed in your network? How many were failed in other carrier’s networks that
your company sent? How many failed because of congested or failed network elements? Calls that are not
terminating properly are losing money. Failed and improperly billed calls uses up your
network resources with no profitability to them. Your customers will seek service elsewhere if
your quality is not up to par. Keep your customers. Know the quality of service that you are
providing and being provided to you.
The ideal solution is user-defined completion reports with the data being directly derived from
the SS7, ATM, and IP networks. Using patented correlation systems and disposition algorithms,
NetQuest will provide exactly how many calls/transactions have succeeded or failed. Viewed on
per customer, carrier, switch, database, country, service, OPC/DPC, etc. basis, or any combination thereof,
reports can be generated to display exact completion ratios and the types of failures
by dispositions classification. Disposition is a resultant algorithm that analyses the cause release
indicator, timing between messages and other parameters to derive what actually happened to the call or translation. NetQuest is
like having an SS7 expert analyze every call and transaction 24 hours a day and 365 days a year.
You the user have the ability to select the criteria for the reports, as well as their display
(text, spreadsheet, or graphically).
QoS Reports Over Any Period of Time
Reports Viewed in Text, Spreadsheet, and Graphically
QoS Reports Viewed by Any Criteria:
-NPA/NPXX and Line
-Type of Service
-Time of Day
Every Call and Transaction Analyzed
Not Reliant on Switches
Advanced "Real-Time" Processing
Tekno Telecom’s SS7, IP and ATM non-intrusive monitoring devices, [Net(s)CCS and NetAnalyzer]
decode and count every MSU and packet. The devices then correlate the protocol messages into CDRs and TDRs
with the “patented dispositions” and transmit them and statistical summary reports to Tekno Telecom's
centralized server applications (NetAlert, NetScope and NetViewPoint), as well as 3rd party and
Knowing the quality of service (QOS) that you are providing and receiving will highlight the information
necessary for carriers to make decisions based on real world data. Network understanding will
lead to ideal network design and vendor selection. This will positively impact a carriers’
bottom-line by keeping customers and other carriers satisfied with your telephony service.