PRESS RELEASE
JANUARY 22, 2003
Taconic's #1 Choice . . . Tekno's SS7 Network Monitor
Naperville, IL - January 20, 2003 - Taconic Telephone Corp., a local exchange carrier since 1908 and a subsidiary of FairPoint Communications, Inc., recently chose Tekno Telecom, L.L.C.'s SS7 network monitoring software, LinkQuest, for performing inter-carrier billing, troubleshooting, problem isolation, and traffic/capacity studies directly from their SS7 network.
"Through our subsidiary corporations, we market and service long distance, business telephone equipment, voice mail, Centrex, paging and internet access, therefore, the best and fastest information derived directly from our SS7 network will help us provide the optimum in quality of service," said Pete Mercer, Director of Operations at Taconic Telephone Corp.
Sam Galler, Vice President of Tekno Telecom said, "LinkQuest will collect complex telephony information and transform it to the bottom line affecting information." Accurate analysis of what is occurring in the telecom networks is imperative to providing superb levels of service to Taconic's customer base and to designing Taconic's network to run in an optimal and cost effective fashion.
Taconic Telephone Corp., headquartered in Chatham, New York, provides local telephone service to over 28,500 access lines, serving eleven exchanges in parts of Columbia, Dutchess and Rensselaer counties in New York, and Berkshire county in Massachusetts. The 95-year-old company and its subsidiary companies, Taconic Technology Corp. and Taconic TelCom, offer TNET Internet service, high-speed DSL (Digital Subscriber Line), business telephone systems, voice mail systems, paging, data wiring, web hosting, and long distance phone service. Taconic utilizes state-of-the-art switching equipment and fiber optic cable transmissions.
Taconic Telephone Corp. is a subsidiary of FairPoint Communications, which is headquartered in Charlotte, NC, and provides telecommunications services through 29 rural local exchange carriers to more than 123 communities in 18 states across the country. FairPoint Communications is committed to providing its customers with reliable and affordable telephone service, as well as products and services that incorporate new technology and new forms of communications.
About Tekno Telecom, LLC
Tekno started in 1968 in the telecom sector and has installed over 10,000 systems worldwide. Migrating from call accounting systems to traffic management solutions (which front-ended switches) to call completion systems, Tekno has been a pillar of telecom network management, maintenance, and revenue assurance solutions, focusing on high return on investment systems for wireline, wireless and next-generation carriers. Tekno has consistently brought to market products that were more advanced and accurate than its competitors. Its engineering team has generated numerous patents, which today allows offering supremely efficient and accurate systems necessary for today's carriers to confidently know what is occurring in their networks in order to solve problems and collect the revenues due to them. Tekno's focus has consistently relied on data/information collected, not from the switch, but directly from the network (MF, SS7, ATM, and IP, etc.). Network data is rich in information and Tekno's products use advanced techniques to extract and correlate tremendous volumes of data into useful information for the carriers. Most importantly, Tekno is on the leading edge of technology and is ready for today's newest networks while still supporting legacy telecom networks. For more information about Tekno Telecom visit www.teknotelecom.com or call (630) 579-9800.
