Privacy Policy

Tekno values you as a customer and also values your privacy!

This Privacy Policy applies to personal data we obtain from individuals through our website, trade shows, and business activities.

 

This Privacy Policy describes how Tekno Telecom LLC, (collectively, “Tekno” or “we”) collect, use and share your Personal Data, and the options you have to manage your Personal Data and how Tekno uses it.

 

We may update this Privacy Policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you here or by sending you an email.

 

Why Do We Collect Personal Data?

Tekno relies on a wide variety of information to run its business. In some instances, this information may include data that could be used to identify a particular individual (“Personal Data”). The reasons that we collect Personal Data include to:

 

• Send marketing communications;
• Personalize and manage our relationship with you, including introducing you to products, services and programs that may be of interest to you;
• Collect and process payments, and complete transactions;
• Provide customer support, and respond to requests, questions, and comments;
• Perform accounting, auditing, billing, reconciliation, and collection activities;
• Comply with and enforce applicable legal requirements.

 

What Kinds of Personal Data Do We Collect?

Examples of Personal Data that may be collected include:

 

• Contact Information (like your first name, last name, email, telephone number, mailing address);
• Professional information (like your industry and profession);
• Payment Information (including billing address, and bank account information);
• Your purchase or product/service use history;

 

In addition to the above, we may also collect other information related to user interactions with our website (“Usage Data”). Much of this Usage Data, for example, clickstream data and aggregate usage statistics does not identify a particular individual. However, some of this Usage Data either alone or when combined or linked with your Personal Data, may allow your identity to be discovered. In such cases, we treat the combined data as Personal Data. In many cases, Usage Data is gathered automatically by systems or technology such as cookies.

 

Examples of Usage Data that may be collected by Tekno include:

 

• Details about your computers, devices, applications, and networks (including IP address, browser characteristics, device ID, operating system, and language preferences);
• Activities on our websites, and usage patterns of products, services and programs (including referring URLs, dates and times of website visits, and clickstream data);

 

How Do We Collect Information?

We collect information directly from you, as well as automatically through your use of our website and, in some cases, from third parties.

 

Information That You Give Us: Typically the information we collect directly from you are your contact details, professional information, and the content of customer service requests that you initiate. You decide how much information to share with us in most cases, but not sharing required information may limit your ability to engage with Tekno.

 

Information Collected Automatically: When you use or interact with our website, we receive and store Usage Data as described above. We also may log the length of time of your visit and the number of times you visit. We may assign you one or more unique identifiers to help keep track of your future visits.

 

In most cases, this information is generated by various tracking technologies. While these technologies depend on the use of a cookie, visitors to the Tekno website always have the option of disabling cookies via their browser preferences.

 

Information from Other Sources: If we receive any information about you from other sources, we may add it to the information we already have about you. Examples of information we may receive from other sources include supplementary information about your industry or profession.

 

When Do We Share Personal Data?

We respect the importance of privacy and never sell your Personal Data. We may disclose the information we collect, including Personal Data, in order to provide you products, services or programs (e.g. to service providers who perform functions on our behalf), to operate our business, to advertise or promote our products, services and programs, to facilitate changes to or transfers of our business, as required by law, or with your consent.

 

Third-Party Advertising

We partner with third parties to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on these sites and other sites in order to provide you advertising based upon your browsing activities and interests.

 

What Security Measures Do We Use?

Tekno implements physical, administrative, and technical safeguards designed to protect your Personal Data from unauthorized access, use, or disclosure. We also contractually require that our suppliers protect such information from unauthorized access, use, and disclosure. The Internet, however, cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any Personal Data you provide to us.

What Choices Do You Have About Your Personal Information?

You may choose not to receive marketing communications from us by clicking on the unsubscribe link found in our marketing emails, or contacting us as specified in the Contact section below.

 

If you choose to no longer receive marketing information, Tekno may still communicate with you regarding such topics as customer service, responses to inquiries, or other transactional, non-marketing related purposes.

 

You may request access or changes to, or deletion of, your Personal Data in accordance with applicable laws by contacting us as specified in the Contact section below. For some requests, an administrative fee may be charged (where permitted by law). We will advise you of any applicable fee prior to performing your request.

 

Data Retention
Your personal data will be retained for as long as Tekno has a legitimate reason to do so and will thereafter be deleted, subject to local applicable laws.

 

Links to Other Sites

Our website may contain links to other sites for your convenience and information. These sites may be operated by companies not affiliated with Tekno. Linked sites may have their own privacy policies, which you should review. Tekno is not responsible for the content, privacy practices, or use of any websites that are not affiliated with Tekno.

 

Your Rights
Subject to the relevant legislative provisions, you have the right to ask Tekno to: (1) provide you with access to your personal data; (2) rectify your personal data; and (3) erase your personal data. To exercise this right please contact privacy@teknotelecom.com.

 

You also have the right, at any time, to lodge a complaint about our processing of your personal information with your data protection authority. A list of data protection authorities is available at http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm. Tekno encourages you, however, to use its own internal procedure to resolve any concerns you may have about data privacy.

Contact
If you have any questions, concerns or requests related to this Privacy Policy, you can contact us:

 

By email:

privacy@teknotelecom.com

 

By post:

Tekno Telecom LLC
1250 Shore Rd
Naperville, IL 60563

 

Tekno Telecom’s Network Management Systems provide the “answers”. Find out what the right answers are for you.